The Role

Domiciliary Care Coordinator

Full time Contract 37.5 hrs per week / Part Time Contract

£25-28k Plus paid overtime and on call

Based in Castle Donington, Bottesford, Loughborough, Melton Mowbray, Leicestershire.

Are you an existing Care Coordinator who is enthusiastic and positive, and looking for a rewarding challenge?

Do you love to build on your existing knowledge and skillset, are you detail focused, process driven and passionate about delivering outstanding care?

Are you looking to work for a company that supports you and really takes care of its carers?

Our Company:

Eliezer Supported Living Services Ltd, strives to maintain family values and we believe all our service users should have a voice and feel part of a team. We understand that the people we support are all individuals and might require several different kinds of support – whether it's help with developing daily living and independence skills, support with finding fulfilling and worthwhile employment or just wanting company or opportunities to develop confidence and experience new things.

At Eliezer Supported Living Services Ltd we provide a person-centered approach to support, and always spend time. We strongly believe in people being in control of their support and supporting them to identify outcomes that are important to them and are both achievable and measurable. This can help develop basic life skills, confidence and independence, and ensure people reach their full potential.

About the Role:
We are looking for a dedicated and professional Care Coordinator to join our dynamic team. This role is crucial in managing the day-to-day care of clients, promoting a caring environment, ensuring high standards of care, and implementing the Fundamental Care Standards.

Key Responsibilities:

• Manage day-to-day running of assigned clients
• Ensure clients receive care tailored to their individual needs
• Liaise with clients
• Investigate complaints and take appropriate action
• Work with CQC inspectors during inspections
• Ensure all client documentation, including care plans and risk assessments, is up to date
• Oversee carer placements and contracts
• Conduct regular spot checks and update care planning system
• Handle accident and incident reports appropriately
• Communicate regularly with carers and clients
• Assist in the completion of audits and subsequent action plans to improve business processes
• The overall scheduling and management of client rotas
• Participate in the on-call rota.

Requirements And Qualifications:

• Eligibility to work in the UK
• Confident driver with access to car for visits
• Excellent communication and organisational skills
• Ability to respond to emails and manage an efficient filing system
• Experience in liaising with professional bodies and inspectors
• Experience with Birdie would be desirable.
• Extensive experience in domiciliary care.